Trip accuracy

Why your distance differs.

Your phone keeps its own record of a trip. So does everyone else's. That is the whole reason two people on the same ride can see two different numbers.

  • Each phone on a trip records its own trail of location points.
  • Your distance is added up from the points your phone recorded, not from anyone else's.
  • The GPS accuracy score is how many of your phone's readings on that trip were good to within 50 meters.

Because it was measured from a different phone. During a trip, each phone records its own trail of location points and sends them to Hytch. Your distance is added up from your points and theirs from theirs. Two phones in the same car do not record the same trail: they take readings at different moments, some readings land closer to the real road than others, and one phone can miss a stretch the other caught. Across a whole trip, small differences add up to a different total.

It is the share of your phone's location readings during that trip that were good to within 50 meters, or about 165 feet. Every time your phone takes a reading it also reports how far off that reading might be. Hytch counts the readings that came in at 50 meters or better, divides by the total number of readings your phone took, and rounds down to a whole percent. A score of 80 percent means 4 in 5 of your readings met that standard. It is worked out on your phone, from that trip, and it appears on the ride summary right after the trip ends.

Not by itself. The score describes your phone's readings, not your route. A trip with a low score can still come out with a sensible distance, and a high score does not guarantee a perfect one, because 50 meters is a wide margin and a reading inside it can still sit off the road. The score is there so a surprising number has an explanation you can see.

No. The percentage is calculated on your phone after the trip, for you to read. Hytch does not use it to adjust your distance, and it is not part of how rewards are decided.

The trip total is one person's trail, normally the person who started the trip. It is never everyone's trails added together, because three people in one car recorded three records of the same journey and adding them would triple it. When you open a single trip's details, the distance shown is the miles your own phone recorded, which is why someone who joined partway through sees less than the trip total.

If your phone recorded no readings for that trip, there is nothing to score, so the line is left off rather than shown as zero. A missing score is not a bad score.

Two things. First, where your phone can get a clean fix: tunnels, parking garages, underground stretches and streets lined with tall buildings all give a phone less to work with, and so does a phone buried at the bottom of a bag. Second, whether Hytch can keep recording. Hytch asks for Always access to your location so a trip keeps recording once you put the phone away and the screen goes dark. Without that access the trail has gaps in it.

No, and losing bars is a different thing from GPS accuracy. Your phone keeps recording without a connection, stores anything it could not send, and sends it once it is back online. Anything still waiting is sent when the trip finishes.

Three things help. Give Hytch Always access to your location, so a trip keeps recording while the phone is in your pocket. Keep the phone somewhere with a clear view, such as a mount or a cupholder, rather than in a bag or a glove box. Let the trip finish in the app instead of force quitting it, so the points still waiting on your phone get sent.

Still looks wrong?

Send us the date and time of the trip and we will take a look.

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