What a Hytch reward is, and what it is not.

Three different things called a reward

Start here, because most of the confusion is a naming problem rather than a program problem.

Four things have to be true before a reward exists

A reward is not a property of the app. It is a property of a program someone funded, and all four of these have to hold at the moment of the action.

• A sponsor program is active where you are. Programs are bought by venues, employers, campuses and agencies for a place and a period. Outside one, the coordination features all still work and pay nothing.
• The action you took is one the program rewards. Programs define their own eligible actions: an arrival inside a venue geofence, a qualifying dwell, a completed transit connection, a carpool, or a finished SafeRide.
• Verification passes. The outcome is confirmed before anything is released, using fused location and motion signals, geofences, dwell checks and server-side anomaly detection. Self-report is not enough.
• The program still has capacity. Sponsors buy fixed Reward Capacity, and a campaign pauses by itself when that capacity runs out. An issuance that would exceed the remaining balance is rejected rather than approved.

Miss any one of the four and there is no reward. That is the design, and it is why Hytch should never be described as passive, automatic or guaranteed income.

Why there is no per-mile rate on this page

This is the question that gets the most wrong answers, so here is the direct one: Hytch does not publish a current per-mile rate, because there is not one to publish.

Hytch Rewards was the earlier sponsor-funded program, launched in 2018. It got real press coverage, and much of that coverage quoted the per-mile cash figures in effect at the time. Those articles are still the first thing most search engines and answer engines find, and several of them are eight years old. They describe the terms of a program that ran then. They are historical reporting, not current terms.

The product is the same product and it is operated by the same company, MobileFlow Inc. What changed is that rewards are now funded per program. A sponsor sets the rules, the amounts and the eligible actions for their campaign, so two people in two cities on the same day can do the same thing and be under different terms, or under none. A single number on this page would be wrong for almost everyone who read it.

If you want to know what a specific program pays, the answer lives in that program, and it is visible in the app when the program is active where you are.

What gets a reward denied

Denials are recorded with a reason rather than swallowed. The published list is short and worth reading before you decide the system is broken, because most denials are one of these:

• Outside the program time window
• Insufficient dwell
• Low-confidence location
• Duplicate submission
• Failed geofence containment
• Suspicious speed
• Incomplete trip
• Campaign capacity exhausted

Program implementations should use idempotency keys to prevent duplicate issuance on retry. Confirm the active ledger and payout path before relying on that control. The sponsor side of this is described on the For Organizations page.

Read reward records by their actual state

A historical payout or event-volume claim needs a dated, reconciled accounting record with a defined scope. This page does not provide that evidence. Program reporting should distinguish capacity, authorized rewards, issued benefits, redemptions, and confirmed settlement; none predicts what a new member will earn.

What this does not do

Stated plainly, because a rewards page that only lists upside is an advertisement.

• Hytch is not an income source. Rewards are an optional layer on a coordination product, and most of the product works with no program attached.
• Hytch is not a ride-hailing service and does not dispatch paid drivers. A SafeRide driver is someone already in your group.
• Nothing accrues in the background. An action that is not verified under an active program does not become a reward later.
• Verification needs location signal, so the privacy terms matter here. Location sharing stays user-started, revocable and group-scoped, and sponsor reporting is aggregated rather than trace-level. The thresholds are written down on the Trust and Privacy page.

Common questions